Privacy Policy

Who we are

RepairClub is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OBD-II diagnostic tool and its related mobile application. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.

Our website address is: https://repairclub.pro.

Information we collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Account Information: Name, email address, and other details you provide when creating an account or signing up for our services.
  • Contact Information: If you reach out to our customer service team, we may retain records of the communication, including your contact details and message content.

Device Information

When you use the RepairClub scan tool and app, we may collect information related to your vehicle, such as:

  • Vehicle Identification Number (VIN)
  • Diagnostic Trouble Codes (DTCs)
  • Vehicle make, model, and year
  • Performance and live data (e.g., engine performance, battery levels)

Usage Information

To enhance your experience and improve our service, we may collect information about your interactions with our app, including pages visited, features used, and time spent on different sections.

How we use your information

We use the information we collect for the following purposes:

  • Diagnostics and Reporting: To provide accurate, real-time diagnostics, including reporting on vehicle health and troubleshooting.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and improve customer service.
  • Product Improvement: To analyze app usage patterns and refine our technology, enhancing functionality and optimizing user experience.
  • Communications: To send you product updates, offers, and important notices regarding our service, as permitted by law.

Information sharing & disclosure

RepairClub does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or for the purposes outlined below:

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owners to ensure continuity of service.

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as data analytics, customer support, and cloud storage.

Legal Obligations: We may disclose your information if required by law or in response to valid legal processes, such as a subpoena or court order.

Data security & retention

We implement a variety of security measures to protect your information, including encryption and access controls. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will retain your personal information only as long as is necessary to fulfill the purposes outlined in this policy or comply with legal requirements. When your data is no longer required, we will securely delete or anonymize it.

What rights you have over your data

Access and Update: You may access, update, or correct your personal information within the app or by contacting us directly.

Opt-Out of Communications: You may opt out of promotional communications by following the unsubscribe instructions in our emails or by adjusting your app settings.

Data Deletion: You may request the deletion of your data by contacting us. Note that certain data may be retained as required by law.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Changes to privacy policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of our services after modifications to this policy will constitute your acknowledgment of the changes.